Community Message - Ref:G 06/075
[Reference: G 06/075]
This is a Community Message from the High Wycombe watch office on Thursday 16th June 2011.
We have reports of a company called Roof Exchange UK who have been old calling in the South of the County, but they could be operating in other parts of Buckinghamshire. A person calling himself James Smith, will cold call on the home owner and state that the roof needs some repair. He may offer to repair the roof for a small fee, then after some work has been completed he will say there are other problems with the roof and the price will increase considerably.
The company also appears not to give cancellation rights in writing. We advise people not to deal with cold calling traders.
Building contractors can be found by visiting the (Buy With Confidence) (http://www.buywithconfidence.gov.uk/traders/) website.
Traders on the BWC website have all been Trading Standards approved. Companies offering services in your home must give cancellation rights in writing. Where possible get written quotations before agreeing to having the work done.
Doorstep selling information (http://www.buckscc.gov.uk/bcc/trading_standards/coldcalling/doorstep_selling.page?)
If you are approached by a Mr. James Smith of Roof Exchange UK, please contact the Police immediately - they in turn will alert Trading Standards